01 / QUESTIONS
ASK OUR TEAM.
Need help with gym access, equipment, apps or how things work? Tell us what you need.
Have a gym question, something we should address or an idea to make your experience better? We're here to listen. Share your questions, concerns and feedback with our team.
For gym cancellations, freezes, upgrades, downgrades or other membership changes, visit our Account Changes page to review the information and submit your request.
Sending a message through this feedback page does not submit a cancellation or account-change request.
Need help with gym access, equipment, apps or how things work? Tell us what you need.
Report equipment issues, cleanliness concerns or something about your experience that needs attention.
Suggest an improvement, tell us what's working or recognize a staff member who made a difference.
Something needs immediate attention? Let an on-site staff member know. If equipment appears unsafe, stop using it and tell our team. For help with access or general gym questions, call (940) 384-9107.
Complete the form below. Include the details that will help us understand your question or concern, and we'll use your contact information to follow up when needed.
Prefer email? Reach us at pbgymsalesteam@gmail.com.
